Performance Metrics and Retention for Contract Legal Projects
Measuring Performance
Exact Legal Staff believes in recruiting the best talent in the legal industry, but we also are firm believers in tracking ongoing performance and ensuring our contract attorneys, paralegals and legal support staff are exceeding expectations. We measure contract talent performance in three different areas:
- Performance on a specific legal project
- Performance history at a specific law firm or corporate legal department
- Overall performance as an Exact Legal Staff associate
In addition to our tracking methods, many legal clients want to track performance using their own key performance indicators (KPIs). Exact Legal Staff can tailor our technology to track the required KPIs your firm uses to measure contract performance. This allows legal project managers and administrators to run customized reports in the firm's business language. In addition to leveraging technology, our Legal Specialists are in constant communication with clients during projects to ensure performance goals are being met.
Retaining Contract Talent
Retention is another key component to successfully staffing legal contract projects. If contract attorneys, paralegals or litigation support staff leave a project prematurely, the time it takes to get replacements up to speed can delay the project's completion. Exact Legal Staff has helped law firms reduce attrition and keep projects on-time in the following ways:
- We offer completion bonuses and other benefits to contract legal talent
- Attorneys, paralegals and litigation support staff who have a history of completing projects are offered new project assignments as they become available
- We've built a staffing company that legal professionals enjoy working for. Our legal recruiters form strong relationships with the people they place. As a result our contract legal talent is incredibly loyal and dedicated to each and every project they take on.
