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  • What Does “I Trust You” Really Mean?

    10/19/15 10:00 AM | By :Exact Staff | Categories : Job Seekers, News | Leave a Comment
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    “I trust you.”

    These three little words are incredibly important to your business. Just how important? Fostering trust between managers and employees yields a host of business benefits, including:

    • Less red tape. Trust reduces the need for bureaucracy. When everyone in your organization can rely on one another to do what they promise, it eliminates the need for constant checking, reviewing and approving.
    • Increased efficiency and productivity. All that checking, reviewing and approving slows your company down and creates unnecessary stalls and bottlenecks. Increase trust, and you’ll increase the speed at which work is accomplished.
    • Higher morale. Honoring commitments and delivering great internal customer service creates a more positive work environment by building a sense of team.
    • Improved loyalty and retention. When people work in a trusting environment, they feel more connected to the group – and more loyal to your organization.

    Trust in the workplace is the foundation of great relationships, great service and a great bottom line. But what does it actually look like in practice? Here are seven practical examples of what “I trust you” means in a typical organization:

    1. I won’t try to take credit for something I didn’t do.
      In a culture of trust, people don’t try to steal the spotlight – they celebrate one another’s successes.
    2. I won’t stand over your shoulder, micromanaging every choice you make.
      A trusting manager knows how to provide the training, resources and accountability measures employees need. He also knows when to step back and let them do their jobs.
    3. When I make a mistake, I’ll admit it.
      An employee who trusts his manager knows that he can admit it without fear of being berated or fired – as long as he is honest, helps to develop a solution, and learns from the mistake.
    4. I’ll look you in the eye and give you honest, fair feedback.
      Employees and managers who trust one another value feedback in both directions. They never sugarcoat or beat around the bush. As a result, both parties always know where they stand in relation to one another.
    5. I’ll praise you when you’ve done a great job.
      And just as importantly, people who trust one another make sure that co-workers and superiors know about accomplishments, too.
    6. When there’s a problem, I’ll come to you directly.
      An employee who trusts his manager won’t go over his head, without first approaching him directly. On the flip side, a manager who trusts his employee will come to him first to discuss a problem, before bringing it to co-workers’ or senior managers’ attention.
    7. I won’t blindside you.
      In a culture of trust, communication is open. Employees and managers feel comfortable telling the truth and don’t withhold critical information.

    Need temporary, project-based or direct employees you can trust?

    Contact Exact Staff for reliable, hardworking individuals who will support your culture of trust and deliver the measurable results you need.

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Smart Management: Avoid Making These Mistakes Twice

10/16/15 10:00 AM | By :Exact Staff | Categories : Job Seekers, News | Leave a Comment
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Being human.

It’s what allows us to relate well with employees, build meaningful business relationships and lead effectively.

It’s also what causes us to make mistakes.

Sure, we strive for perfection – but no matter how much experience we have or care we take, we’re still quite human. And sooner or later, we’re all going to mess up.

There’s an important difference, however, in the way that the most successful of us handle mistakes. Researchers from Michigan State University’s Clinical Psychophysiology Lab discovered that people fall into two basic categories when it comes to how they respond to slip-ups, blunders and missteps:

  • Some have a “fixed mindset” and think: “Forget it – there’s nothing I can do to change this.”
  • Others have a “growth mindset” and think: “Okay, I made a mistake. What can I learn so that I won’t do it again?”

Which group do you think the most successful people fall into?

It’s no surprise, really; the way you respond to mistakes can make a big difference in your success at work. By embracing mistakes, and then investing the time and effort into correcting them, you can actually make an error on the job work for you.

Let’s put that idea into action! Here are three mistakes that managers, executives and entrepreneurs commonly make – but that you should never make twice:

Failing to delegate.

No single manager can do everything himself (although many try). So until cloning is a viable option, you need to find the most effective ways of using your time and talent. Successful delegation actually allows you to get more done, by freeing you to focus on your essential job functions. It also helps you to develop your employees, by challenging them to accomplish higher level tasks.

Expecting different results from the same actions.

It’s the very definition of insanity! Still, some managers apply the same outmoded business practices time and time again, expecting different results. Learn from the error of their ways. When things don’t work out like you planned, don’t do it again and hope for a different result. Systematically test your process, approach or actions – even if it’s painful – to change the outcome.

Opting for the quick fix.

Instant gratification is everywhere these days, making quick fixes an attractive (and easy) option. The trouble is they typically don’t yield lasting results. When faced with a problem at work, take the time to drill down to the root of it. Develop a long-term solution instead of applying a “Band Aid.” In the long run, solving the root problem is the only way to prevent it from happening again.

Another big mistake you shouldn’t make twice?

Overlooking the benefits a staffing partner like Exact Staff can provide. With a national presence, and a full complement of staffing and placement services, we can rapidly deliver exceptional people to build your core team. Improve productivity. And seamlessly flex your workforce to match changing demands.

What can we do for you?

Contact a staffing expert at your local Exact Staff office today.

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Don’t Lose Your Composure! Maintain a Calm Character at Work

10/9/15 1:02 PM | By :Exact Staff | Categories : Job Seekers, News | Leave a Comment
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Your client just sent you a nasty email – blaming you for a mistake you didn’t make.

You found three employees slacking off in the break room – instead of doing their jobs.

Your sales team fell short of their target – again.

When things go wrong at work, it’s natural to become frustrated and lose your cool. But as a manager, you have a responsibility to keep your composure, even when the going gets tough.

Like it or not, your employees take their cues from your behavior. If you blow up when problems occur, they’ll think it’s okay to do the same! If you maintain a calm character at work, however, your staff will follow suit.

So when you feel your blood pressure rising, use these tips from Exact Staff to handle tough situations effectively:

Resolve to channel your emotions constructively.

In a heated situation, you can choose to control your emotions or to let them control you. Obviously, the better choice as a leader is to deliberately channel strong emotions effectively, using them to inspire your team, drive your passion for your work, and fuel your own performance. Make a conscious decision to pay attention to your emotional triggers, and then do whatever it takes (counting to ten, walking away from the situation, focusing on slowing your breathing) to prevent a blow-up.

Resist making assumptions.

In business, as in life, there are typically two sides to every story. When you’re frustrated or upset, however, it can be tough to see a situation objectively. So allow the other party to present his side of the story and speak without being interrupted. True, it does take considerable restraint. But by allowing him to be heard, you’ll increase the likelihood that he’ll buy into the solution you ultimately develop.

Engage in active listening.

While the other individual is speaking, don’t tune him out and merely allow him to vent. Pay attention to what he’s saying, asking relevant questions and paraphrasing his story to ensure full understanding. In the process, you’ll give the other party time to defuse his emotions and regain his composure.

Nip problems in the bud.

It’s better to confront a small problem early than to wait and see if it goes away on its own. If you discuss a problem or troublesome employee behavior when it’s just beginning to develop into a pattern, you can address it calmly, without releasing a wave of emotional build-up.

Stressed at work?

Need employees or temporary staff members who perform well under pressure? Give Exact Staff a call. With a national presence and a full complement of staffing and placement solutions, we can keep your organization running smoothly – and help everyone keep their cool at work.

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Questions All Successful People Ask Themselves

10/2/15 10:00 AM | By :Exact Staff | Categories : Job Seekers, News | Leave a Comment
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What do exceptionally successful people have that you don’t?

Higher IQs?

More advanced degrees?

Better hair?

Actually, the difference isn’t so much what they have, but what they do.

The truth is, you don’t have to be a well-coiffed genius with a Ph.D. to be successful – you just have to ask yourself great questions. So start yourself on the path to greater success today, using these three questions to guide you:

Am I waking up early enough?

The early bird really does get the worm – and successful people often rise before 6:00 a.m. to take advantage of those precious morning hours that many of us sleep away. What should you do with that extra time in the a.m.?

  • Do something nice for yourself. Whether it’s reading, meditating, cooking a healthy breakfast or reflecting on your goals. As your day gets crazier, creating “me” time gets harder to do. Carve it out in the morning, and you’ll be happier all day.
  • Get in a workout. Exercise improves mood, energy and focus – and puts you in a great position to tackle the challenges of your day.

What’s my top priority for the day?

No matter how full their plates are, incredibly successful people start each morning with a clear understanding of what they absolutely must accomplish. Before you plunge head-first into your workday, take a step back and take control of it (before it takes control of you):

  • Don’t check your email first thing.
    Yep, you read that right. Tackling your inbox without a clear plan for the day forces you into “reactive mode” – addressing yesterday’s fires, responding to others’ requests, and potentially derailing your plans. Stay in control by establishing your priorities first, and then adjusting them based on what you find in your inbox.
  • Plan, prioritize and block out your time.
    Create a simple to-do list, organized by deadline, and then do your hardest work during your own peak productivity period, whenever that is. Block this time off on your schedule, and eliminate distractions during this period to stay focused.

What difficult things do I not do enough of?

And on the flip side: What easy things do I spend too much time on? You only have 24 hours in a day. If you’re not spending those hours learning, challenging yourself, pursuing your goals and focusing on your highest priority activities, you’re holding yourself back.

Turn a critical eye to the way you spend your day – and get ready to create some new habits. Identify easy tasks which you could delegate to someone else. Then, find ways to eliminate time-wasters that derail you. Once you do these two things, you’ll have more time available each day to tackle the tough stuff that will really help you get ahead as a professional.

Exact Staff is here to support your success.

Serving organizations across the company, Exact Staff provides a wide range of talented people – and a full complement of staffing solutions – to support your success. Need to fast-track a project? Offload repetitive work? Free up more time for high-priority activities? We have you covered. Just give us a call!

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