Exact Staff News
Tags: Nation Wide Staffing Firms, National Staffing Firms, National Staffing Support, Power Up Your Workforce, Strengthen Your Workforce, Workforce Management
Ever notice how some employees do the absolute minimum required to keep from getting fired, while others consistently go above and beyond your expectations?
The difference in their performance is called “discretionary effort.”
In simplest terms, discretionary effort is effort employees can give to go above and beyond requirements – when they want to. If your organization can find ways to increase discretionary effort, you’ll make huge improvements in productivity and performance.
So let’s get to it, shall we? Here are a few ideas for powering up your workforce – by driving discretionary effort:
Increase psychological ownership.
Your employees are hired to do specific jobs. Their compensation (and desire to keep it flowing) is what drives their performance, right? To an extent, perhaps. But for employees to consistently exert higher discretionary effort, they must have true “psychological ownership” of their work and the outcomes they produce.
Psychological ownership occurs when an employee’s job is part of his overall work identity. When an individual gets satisfaction from completing a task or accomplishing a goal – and not from merely collecting a paycheck – his productivity and quality increase dramatically.
To give your employees psychological ownership over their performance:
- Help them understand and experience the benefits of their work.
- Explain how employees’ jobs fit into your company’s “big picture” – and make an impact on the company, the community and/or the world at large.
- Focus on results and outcomes, empowering employees to use their expertise and best judgment to figure out solutions.
Use “AMP” motivational levers.
Tony Driscoll recently posted an article on Trainingmag.com which describes Dan Pink’s three intrinsic “motivational levers” for increasing discretionary effort:
- Autonomy – the ability to control ones’ actions and decisions in the workplace (i.e., greater control over how work is accomplished, as long as it achieves desired outcomes).
- Mastery – becoming a true expert in what one does.
- Purpose – creating reasons for “going the extra mile” that reach beyond compensation.
Essentially, Pink asserts that motivating employees with traditional “carrot and stick” methods (i.e., financial rewards, recognition and fear) yields limited benefits. To truly drive performance long-term, managers must tap into intrinsic motivators like the three listed above.
Want to get more out of your employees?
Ensure your team has the support it needs. Serving employers from coast to coast, Exact Staff provides best-in-class solutions to keep your organization functioning at optimal levels. Contact us to schedule a free workforce consultation.
Think violence can’t touch your workplace?
According to the Occupational Safety & Health Administration (OSHA):
- Homicide is the fourth-leading cause of fatal occupational injuries in the U.S.
- Nearly 2 million American workers report having been victims of workplace violence each year – and an unknown number of additional cases go unreported.
- Working in small groups, in isolated areas, in jobs where money exchanges hands, in places where alcohol is served, in areas with high crime rates or late at night increases the risk of violence.
The truth is, no organization or individual is immune from violence. It can impact employees, customers, clients, visitors and contingent workers. And no matter how it manifests itself – threats, disruptive behavior, intimidation or physical violence – you should do everything within your power to prevent it.
Today, Exact Staff shares three practical tips for controlling and avoiding workplace violence:
Institute Sound Policies
- Include a zero-tolerance policy for violence in your employee handbook. Clearly define actions which constitute violence and spell out the consequences for violations.
- Conduct thorough background checks on all new hires.
- Train employees on policies, warning signs and personal safety.
- Create formal grievance procedures, so that disgruntled employees have a non-violent channel for airing complaints.
- Encourage employees to report incidents.
- Investigate threats and incidents immediately.
- Refer troubled employees to your company’s Employee Assistance Program (if you have one).
- Enforce consequences 100% of the time.
Know the Warning Signs
Every person has a breaking point – but how can you tell the difference between an individual who is merely stressed, and one who may actually get violent at work? Here are a few red-flag behaviors which you and your employees should look for:
- Extreme language or actions that are out-of-character.
- Refusing to take responsibility for actions and continually blaming others.
- Becoming fixated on an individual or situation – to the point where work, social skills or even hygiene suffer.
- “Acting out” when frustrated – instead of calmly resolving conflicts.
- Substance abuse.
Prevent Situations from Escalating
The best way to manage workplace violence is by preventing it from happening:
- Foster a culture of mutual respect, tolerance, patience and professionalism.
- If employees work in “high risk” environments for workplace violence, take proactive steps to ensure safety, such as: limiting cash on hand; installing surveillance equipment and alarm systems; and check-in/safety procedures for individuals who work alone or in small groups.
- Train employees to recognize the warning signs of impending violence, as well as how to respond to threatening situations.
- Notify and involve law enforcement (and your own security personnel, if you have them) at the first sign an employee may turn violent.
Although there’s no foolproof system for eliminating violence in the workplace, sound policies and proper training can often keep problems from escalating.
As a premier national employment agency, Exact Staff plays an important part in workplace violence prevention by carefully interviewing and screening each candidate referral.
We seek to keep our clients informed with the latest information on all critical issues in the workplace and will continue to bring you top tier ideas and solutions for preventing workplace violence as they become available.
Feel like you can’t gain traction at work?
Overwhelmed by continual interruptions?
Struggling to focus?
We get it. Honestly, most of us deal with productivity issues at least occasionally. But while the world around you won’t stop so you can catch your breath (and catch up), there ARE things you and your team can do to improve your focus and overall workplace productivity. Here are three fresh ideas from Exact Staff:
Turn “can’t” into “can.”
Hear a lot of great excuses for why employees can’t get things done? Prone to procrastinating yourself? Find ways to eliminate excuses, and you’ll all get more done:
- When employees offer excuses, ask good questions to get to the root of the problem. Determine if they really “can’t” get something done, or if it’s possible to remove roadblocks, resource constraints or other external factors on which they place blame.
- Make sure everyone has the tools, time, training and support needed to accomplish objectives.
- Discuss projects and timelines candidly before “can’ts” arise. Proactively managing expectations helps employees adopt a high-performance mentality which will improve their productivity.
Put time constraints on daily tasks.
According to Parkinson’s law, work expands to fill the time available for its completion. In other words, if you give an employee an hour to complete a task, he’ll get it done in an hour. And if you give him an hour and a half, he’ll take the full hour and a half to complete the exact same task.
The lesson here? A little structure can go a long way toward improving productivity. Assemble a team to analyze processes, procedures and everyday tasks throughout your organization. Develop realistic estimates for how long each should take, and then set time budgets for their completion moving forward. This doesn’t make you a “task master”; it makes you a smart business professional. By putting realistic time constraints on common tasks, you encourage employees to get down to business quickly – and waste less time.
Access others who can help you.
When work piles up, it can be tough to focus on accomplishing your highest priorities. An experienced staffing partner like Exact Staff can serve as a valuable ally in driving your productivity:
- Offload low-priority and administrative activities to free up more time for key priorities.
- Meet tight deadlines.
- Cost-effectively flex your workforce to keep your business running smoothly when things get busy.
- Prevent burnout and overwork, both of which can undermine workplace productivity.
Looking to improve overall productivity in your workplace?
Exact Staff is here to support you. Whether you’re up against a deadline, need to staff up for a big project, or want to build your core team, our national employment agency provides a full complement of staffing and placement services to help you get the most from your workforce.
Want to boost productivity by 20 percent?
Get off to a better nutritional start in the morning.
According to the World Health Organization, consuming the right foods can improve brain power by as much as 20 percent. Furthermore, healthy morning eating habits can reduce sick days, boost morale and even reduce accidents at work.
But while the benefits of great nutrition are clear, knowing exactly which foods will really kick start your day can be a bit of a mystery.
Don’t worry; we have you covered! Broaden your breakfast with these four a.m. power foods – and boost productivity for you and your team.
- Rich in antioxidants, berries of all types increase memory. And the darker the berry, the more rich it is in antioxidants.
- Blueberries, in particular, are packed with anthocyanins. Thought to be responsible for neuron protection, this powerful antioxidant may enhance learning.
- Put more berries in your breakfast. Try a berry smoothie, a berry and yogurt parfait, or a triple-berry fruit cup.
- Quick energy comes from glucose – and bananas are a tasty (and filling) resource for this energy-inducing ingredient. In fact, just one banana contains all the glucose your body needs for an entire day, wrapped in its own beautiful yellow package.
- Bananas are a healthier option for getting your glucose than cane sugar or other carb-heavy foods (which are often devoid of other nutrition).
- Put more bananas in your breakfast. Try a peanut butter and banana smoothie; add banana to your berry and yogurt parfait (see above); or slice banana onto your morning cereal.
- Packed with choline (which helps your body produce acetylcholine, a neurotransmitter that boosts memory), eggs work to stimulate your brain’s reactive sensors.
- Eggs are an excellent source of tyrosine, which creates chemicals that regulate your mood, alertness and attention span.
- Eggs are also loaded with protein, which provides slow-digesting, sustained energy.
- Put more eggs in your breakfast. Try them poached, fried, hard-boiled or in an omelet.
- Okay, it’s technically a beverage, but green tea packs as much nutritional power as other power foods – including polyphenols (another powerful antioxidant).
- Green tea also contains a moderate amount of caffeine, but it isn’t as likely to jangle your nerves as coffee.
- Put more green tea in your breakfast. Switch out your morning cup of joe for a cup of steeped green tea, or try matcha. It’s powdered green tea, so you get the added value of fiber.
Employees super busy?
Maximize their performance by helping them make better morning food choices, and by providing the support they need. Whether it’s a single temporary for a day or an entire project team, Exact Staff provides a range of staffing and placement services to increase productivity and create a healthier bottom line.
Barack Obama. Pope Francis. Bill Gates. Oprah Winfrey.
No matter how you feel about these individuals, you can’t deny this simple truth:
They’re some of the most influential people in the world.
They speak their minds. Sway people’s opinions. And leave an indelible mark on everything they touch.
What’s their secret?
In a word, discipline. Influential people have created key habits for themselves which drive their success and enable them to make a profound impact on others. The good news? You can adopt these same habits – and become more influential, yourself.
Here are four habits to start working on:
Think for yourself.
If you’re easily swayed by public opinion or trends, strive to form your own opinions based on facts and evidence. Seek out information from a variety of reputable sources to fill your gaps in knowledge and reach sound conclusions. Rely on what others know – not just what they think – to guide your decisions.
Pay attention to nonverbal cues.
Posture, tone of voice, and eye contact all send powerful nonverbal messages – and present opportunities for exerting influence. Show that you’re connected to the person you’re speaking with by mirroring their body language. Modeling another’s nonverbal behavior makes them feel more at ease, and therefore more open to your ideas and influence.
Tell others that you have faith in them.
When others know that you believe in them, they will work harder – and outside their comfort zone – to achieve what you expect from them. Make it clear to those you wish to influence that you’re confident in their abilities. They’ll be inclined to prove you right.
Embrace constructive conflict.
Influential people don’t shy away from disagreement – and they’re humble enough to realize that they don’t always know it all. Guard against knee-jerk emotional and defensive reactions to others’ dissenting opinions. Instead, welcome disagreement. Listen to what others say. Consider whether or not their ideas and points of view are valid. And if they are, be willing to embrace those ideas – because achieving a good end result is more important than being right.
Expanding your sphere of influence is a great way to attract talented candidates to your organization. But for those times when you need help with the process, Exact Staff is here for you.
With a national presence, and a full complement of staffing and placement services, we can rapidly deliver exceptional people to build your core team, improve productivity, and seamlessly flex your workforce to match changing demands.
What can we do for you?
Contact a staffing expert at your local Exact Staff office today.
VITAL OSHA NEWS EMPLOYERS MUST KNOW!
Date: Tuesday, August 4th, 2015
Time: 8:30 AM – 10:00 AM PST
Cost: Free for Exact Staff clients
EXCLUSIVE FOR EXACT STAFF CLIENTS IN ALL INDUSTRIES NATIONWIDE
Led by Mike Rubell of the OSHA Defense League*
- Review of New Regulations including all New GHS Rules
- Discussion of the Most Frequently Cited Violations and How to Prevent Them
- What to do if OSHA appears unexpectedly in your lobby
- Least known OSHA violations and their potential costs and penalties
- Q & A – you can submit a question PRIOR to the webinar and Mike will answer during the webinar
Info/RSVP: THIS IS A WEBINAR SO YOU CAN ATTEND IN THE COMFORT OF YOUR OWN OFFICE! UPON REGISTRATION YOU WILL BE GIVEN ACCESS DETAILS.
Register online by emailing to email@example.com – request to participate and you will receive an email back with access details. For additional registration needs or questions, contact firstname.lastname@example.org or call 818-348-1100 and ask for Gina Sarracino.
*Mike Rubell, MBA, Certified Safety Professional, is a regulatory compliance consultant with over 25 years of experience. He is the founder of National Compliance Institute, an independent full service environmental, health and safety consulting firm. The company specializes in bringing small to Fortune 500 sized businesses from all industries into regulatory compliance with such agencies as OSHA, EPA, DOT (Department of Transportation), and EDD on both state and federal levels. He serves as a consultant and expert witness on all OSHA related matters. Mike is the founder of the OSHA Defense League and produces OSHANEWS.COM Safety Compliance Newsletter.
EXACT STAFF – 818.348.1100
Whether you’re an experienced manager or a recent graduate looking for your first job, one thing is for certain:
Mispelled misspelled words make you look ignorant.
And nobody wants that (especially in business correspondence)!
So before you send that email, upload that proposal or submit that resume, make sure it doesn’t contain one of these commonly misspelled words:
- Incorrect: seperate. Correct: separate (tip: remember the “par”).
- Incorrect: accomodate. Correct: accommodate (tip: remember that this word has two sets of double letters).
- Incorrect: definate. Correct: definite (tip: remember the “nite”).
- Incorrect: calender. Correct: calendar (tip: emphasize the “dar” as you write the word).
- Incorrect: arguement. Correct: argument (tip: remember to drop the middle “e”).
- Incorrect: embarass. Correct: embarrass (tip: this one also has two sets of double letters).
- Incorrect: existance. Correct: existence (tip: no “a” exists in this word).
- Incorrect: judgement. Correct: judgment (tip: drop the “e” before adding the suffix).
- Incorrect: liason. Correct: liaison (tip: remember the second “i”).
- Incorrect: perseverence. Correct: perseverance (tip: think of the word “severance” with a prefix).
“But I have a spell checker!”
That may be, but you shouldn’t trust it. Unfortunately, many programs miss homonym errors (i.e., incorrect usage of a real word), which are just as bad as typos. Here are the most common culprits:
- “Too” (also) and “to” (preposition).
- “Your” (possessive pronoun) and “you’re” (contraction for “you are”).
- “Their” (possessive pronoun), “they’re” (contraction for “they are”) and “there” (adverb describing location).
- “Its” (possessive pronoun) and “it’s” (contraction for “it is”).
Nobody is perfect, but we hope these tips will help you send correspondence that’s as close to error-free as possible!
Searching for that “perfect” temporary or new hire?
Exact Staff can help with that, too!
We go beyond job descriptions to uncover what candidates truly need to thrive in your organization. Whether your requirements are local or national, temp or direct-hire, we’ll deliver the exact talent solution you need.